How to Contact Us
If you have any questions about the practices of this Site, or your dealings with this Site, please contact us at:
1 (888) 269-3154
The term "chefpaw.com" or "us" or "we" refers to the owner of the web site who is
TLM Research Labs LLC with registered office at 1440 w 178th street, Gardena CA 90248.
The term "you" refers to the user or viewer of our web site.
Every effort is made to keep the web site up and running smoothly. However, chefpaw.com takes no responsibility for, and will not be liable for, the web site being temporarily unavailable due to technical issues beyond our control.
This site is operated by ChefPaw and has been created to provide our customers the information, products and other initiatives developed and/or offered by chefpaw.com and its subsidiaries and affiliates (collectively, the "ChefPaw"). You are important to chefpaw.com and, as described in this Privacy Statement and Consent, we will take appropriate measures to protect your privacy as you use this Site. This Privacy Statement and Consent sets forth chefpaw.com's approach with respect to information that is collected from users of this Site. This Site is intended for users in the United States .
All effort has been and continues to be made to clearly market chefpaw.com products solely for use on pets. Using chefpaw.com products on humans shall constitute misuse and/or abuse of its products and therefore we cannot be held liable for such damages.
This website contains general information about diet, health and nutrition. The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied. ChefPaw (TLM Research Labs LLC) makes no representations or warranties in relation to the health information on this website. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, you should consult with your doctor or other health care provider. Neither the Company nor its representatives is providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence.
If you are under the age of eighteen, please do not provide us any personal information on this Site. This Site is not directed at children and all of the products and services offered on this Site are designed for individuals who are 18 years of age or older. We recognize the need to provide additional privacy protections for children who use the Internet. Consistent with the United States Children's Online Privacy Protection Act which applies to information of children under 13 years of age, should an individual whom we know to be under 18 send personal information to us, we will not retain such information except that, in certain instances, we will use that information to satisfy our obligations to follow up on product comments or complaints and we will respond directly to the individual to inform him or her that we do not accept personal information from persons under 18. In addition, although again not required by the Act, If you are aware that a person under 18 has provided personal information to us, please contact us.
chefpaw.com.com takes reasonable steps to protect our customers' data against unauthorized access using Secure Sockets Layer (SSL) technology to protect your online order information. To check the security of your connection, look at the bottom of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." (Please note: some versions of browsers and some firewalls don't permit communication through secure servers, so you would be unable to connect to our servers to place an order.)
Email, in general, is not a secure form of communication, and can be intercepted as it travels across the Internet. DO NOT send credit card numbers or other sensitive information via email. chefpaw.com/ TLM & Company will never sell your email address.
This site may contain links to other sites. chefpaw.com.com privacy practices may differ from those of these other sites. Make sure you are educated on any site's policies before providing personal information.
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